terms & conditions
MAILBOX MANIA TERMS & CONDITIONS:
Pricing
All published prices where products can be bought directly from the website www.mailboxmania.co.uk include vat at the current rate. All invoices will show the vat inclusive price. We reserve the right to change the prices at anytime.
Where a pallet delivery is required excess delivery charges may apply but will be agreed with the buyer first.
Cancellation & Returns Policy
Any order maybe cancelled EXCEPT for our commercial multi occupancy units manufactured in Spain (not including the individual multi occupancy units)
(a) By emailing us at info@mailboxmania.co.uk or calling 01274 728903 before the goods have been despatched. A full refund will then be given.
(b) All goods that have been despatched from our UK warehouse may be returned within 14 working days from receipt of goods for exchange or a refund. The original return cost and redelivery cost of the exchange will be borne by the buyer. Any multi occupancy item that is despatched directly from our Spanish manufacturer is supplied on a non return basis unless an error has been made by Mailbox Mania ltd
(c) Any item despatched directly from suppliers Flexbox Sweden or Bobi Holland can be returned under the same terms as sub category B directly to themselves and not directly to Mailbox Mania
(d) All items must be returned in its original packaging, complete and resaleable. If not no credit will be given. Please ensure a copy of the original delivery note is attached so we can track the oiginal order electronically.
(e) All returned product will be thoroughly checked and placed back into stock. If any item is returned damaged in any way not allowing it to be resold photographic evidence will be sent to the buyer within 3 working days and no credit will be raised.
(f) Any item received damaged or faulty will be exchanged. Notification and photographic evidence is strictly required within 7 days to authorise a replacement or refund. If notice is not given within 7 days no credit or replacement will be given. Replacements where applicable will be within 2-3 working days UK mainland only (longer for certain products) of acceptance by Mailbox Mania.
(g) There is a standard restocking charge of 25% of the total value including delivery on all Fixed depth mailshutes (manufacturers policy)
Manufacturers Warranties
Whilst all manufacturers offer at least a 12 month warranty on all products, if any steel items or stainless steel items under £100.00 are to be installed within 5 miles of any coastal area there could be the perpensity for rusting. For this reason rusting WILL NOT be covered under the 12 month warranty on ANY steel postboxes installed within this proximity. For coastal environment purchase only certain stainless steel models should be considered for longevity and protection. Please read the notes in the stainless steel postbox categories for purchasing suggestions.
Commercial Multi Occupancy Units (Not Including Individual Multi Occupancy Units)
All commercial mailbox banks are non returnable and are final at point of order. Any damages/inperfections must be notified within 3 working days from the date of delivery (photographic evidence will be required) and then rectified accordingly.
Please allow up to 5% tolerances on all drawing dimensions supplied
Secured By Design
Mailbox Mania does not claim in anyway to be affiliated or approved by Secure by Design to any of its programs. Mailbox Mania, where possible, tries to follow the guidelines and suggestions made by SBD on some of its mailboxes which can be helpful to procurement. Full details of its guidelines can be found on the website
Deliveries
Please refer to the delivery tab on the homepage.
While we offer a 1-2 working day delivery service (UK Mainland Only) delivery times maybe extended due to;
(a) Non UK mainland addresses where the excess charge has not been selected at checkout.
(b) Incorrect delivery information given at point of purchase.
(c) Product on www.mailboxmania.co.uk specifically stating extended delivery times.
(d) Carrier delivery issues beyond our control.
(e) Product being out of stock – If a product is out of stock the buyer will be notified within 24 hrs advising so and also advising dates for incoming stock. An alternative product will be offered otherwise a full refund will be given and the order cancelled. The same applies to multiple item orders.
Title Of Goods
The title of the goods will remain with Mailbox Mania Ltd until as such time where they have been delivered and signed for by the buyer or a 3rd party. Once signed for the title of the goods passes immediately to the buyer and all other conditions then apply as above.
Copyright
All brand names, product names, titles and copyrights used on this site are trademarks of their respective owners. Mailbox Mania Ltd gives no permission in respect of any brand name, product name, title and copyright and such may constitute an infringement of the holders right.
SITE TERMS & CONDITIONS:
These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, Mailbox Mania (“Our Site”). Please read these Terms and Conditions carefully and ensure that you understand them. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site. If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately.
1. Definitions and Interpretation
- 1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
- “Content” means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site;
- “System” means any online communications facility that We make available on Our Site either now or in the future. This may include, but is not limited to, contact forms, email, and live chat; and
- “We/Us/Our” means Mailbox Mania, a company registered in England under 06436979, whose registered address is 5 Croft House Drive, Otley, England, LS21 2ER and whose main trading address is 5 Croft House Drive, Otley, England, LS21 2ER.
2. Information About Us
- 2.1 Our Site, https://mailboxmania.co.uk, is owned and operated by Click Through Digital Ltd, a limited company registered in England under 09180290, whose registered address is Crabtree Hall Business Centre Crabtree Hall Business Centre, Little Holtby, Northallerton, England, DL7 9NY and whose main trading address is Crabtree Hall Business Centre Crabtree Hall Business Centre, Little Holtby, Northallerton, England, DL7 9NY
3. Access to Our Site
- 3.1 Access to Our Site is free of charge.
- 3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site.
- 3.3 Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.
4. Intellectual Property Rights
- 4.1 All Content included on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
- 4.2 Subject to sub-Clauses 4.3 and 4.6 you may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from Our Site unless given express written permission to do so by Us.
- 4.3 You may:
- 4.3.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app);
- 4.3.2 Download Our Site (or any part of it) for caching;
- 4.3.3 Print [one copy of any] page[s] from Our Site;
- 4.3.4 Download extracts from pages on Our Site; and
- 4.3.5 Save pages from Our Site for later and/or offline viewing.
- 4.4 Our status as the owner and author of the Content on Our Site (or that of identified licensors, as appropriate) must always be acknowledged.
- 4.5 You may not use any Content saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as appropriate) to do so. This does not prohibit the normal access, viewing and use of Our Site for general information purposes whether by business users or consumers.
- 4.6 Nothing in these Terms and Conditions limits or excludes the provisions of Chapter III of the Copyrights, Designs and Patents Act 1988 ‘Acts Permitted in Relation to Copyright Works’, covering in particular the making of temporary copies; research and private study; the making of copies for text and data analysis for non-commercial research; criticism, review, quotation and news reporting; caricature, parody or pastiche; and the incidental inclusion of copyright material.
5. Links to Our Site
- 5.1 You may link to Our Site provided that:
- 5.1.1 You do so in a fair and legal manner;
- 5.1.2 You do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists;
- 5.1.3 You do not use any logos or trade marks displayed on Our Site without Our express written permission; and
- 5.1.4 You do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it.
- 5.2 You may link to any page of Our Site.
- 5.3 Framing or embedding of Our Site on other websites is not permitted without Our express written permission. Please contact Us at info@mailboxmania.co.uk
for further information. - 5.4 You may not link to Our Site from any other site the content of which contains material that:
- 5.4.1 is sexually explicit;
- 5.4.2 is obscene, deliberately offensive, hateful or otherwise inflammatory;
- 5.4.3 promotes violence;
- 5.4.4 promotes or assists in any form of unlawful activity;
- 5.4.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;
- 5.4.6 is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
- 5.4.7 is calculated or is otherwise likely to deceive another person;
- 5.4.8 is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;
- 5.4.9 misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 5.4);
- 5.4.10 implies any form of affiliation with Us where none exists;
- 5.4.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks and database rights) of any other party; or
- 5.4.12 is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
6. Links to Other Sites
Links to other sites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.
7. Use of Our System
- 7.1 You may use Our System at any time to contact Us. Please note the following; you must not:
- 7.1.1 communicate in a way that is obscene, deliberately offensive, hateful or otherwise inflammatory;
- 7.1.2 submit information that promotes violence;
- 7.1.3 submit information that promotes or assists in any form of unlawful activity;
- 7.1.4 submit information that discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation or age;
- 7.1.5 submit information that is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
- 7.1.6 submit information that is calculated or is otherwise likely to deceive;
- 7.1.7 submit information that is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;
- 7.1.8 misleadingly impersonate any person or otherwise misrepresent your identity or affiliation in a way that is calculated to deceive;
- 7.1.9 imply any form of affiliation with Us where none exists;
- 7.1.10 infringe, or assist in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks and database rights) of any other party; or
- 7.1.11 submit information in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
- 7.2 We may monitor any and all communications made using Our System.
- 7.3 Any information that you send to Us through Our System may be modified by Us and, by sending us such information, you waive your moral right to be identified as the author of that information.
- 7.4 Any personal information sent to Us, whether through Our System or otherwise (including but not limited to your name and contact details), will be collected, used and held in accordance with your rights and Our obligations under the Data Protection Act 1998, as set out in Clause 13.
8. Disclaimers
- 8.1 Nothing on Our Site constitutes advice on which you should rely. It is provided for general information purposes only. Professional or specialist advice should always be sought before taking any action relating to commercial and community archaeology.
- 8.2 Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.
- 8.3 We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date.
- 8.4 No part of Our Site is intended to constitute a contractual offer capable of acceptance. No goods or services are sold through Our Site and the details of services provided on Our Site are provided for general information purposes only.
- 8.5 We make reasonable efforts to ensure that any and all pricing information shown on Our Site is correct at the time of going online. We reserve the right to change prices at any time and may add or remove special offers and promotions from time to time. All pricing information is reviewed and updated regularly.
- 8.6 Whilst every reasonable effort has been made to ensure that all representations and descriptions of services available from Us correspond to the actual services available, minor variations or errors may occur. In the event of any discrepancy, please contact us directly.
- 8.7 We make no representation, warranty, or guarantee that services shown on Our Site will be available from Us. Please contact Us if you wish to enquire as to the availability of any services.
9. Our Liability
- 9.1 To the fullest extent permissible by law, We accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.
- 9.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content included on Our Site.
- 9.3 If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
- 9.4 We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content from it) or any other site referred to on Our Site.
- 9.5 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
- 9.6 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.
10. Viruses, Malware and Security
- 10.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware.
- 10.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.
- 10.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
- 10.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
- 10.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
- 10.6 By breaching the provisions of sub-Clauses 10.3 to 10.5 you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.
11. Acceptable Use Policy
- 11.1 You may only use Our Site in a manner that is lawful. Specifically:
- 11.1.1 you must ensure that you comply fully with any and all local, national or international laws and/or regulations;
- 11.1.2 you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent;
- 11.1.3 you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and
- 11.1.4 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.
- 11.2 We reserve the right to suspend or terminate your access to Our Site if you materially breach the provisions of this Clause 11 or any of the other provisions of these Terms and Conditions. Specifically, We may take one or more of the following actions:
- 11.2.1 suspend, whether temporarily or permanently, your right to access Our Site;
- 11.2.2 issue you with a written warning;
- 11.2.3 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
- 11.2.4 take further legal action against you as appropriate;
- 11.2.5 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
- 11.2.6 any other actions which We deem reasonably appropriate (and lawful).
- 11.3 We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions.
12. Privacy and Cookies
Use of Our Site is also governed by Our Cookie and Privacy Policies, available from Privacy Notice. These policies are incorporated into these Terms and Conditions by this reference.
13. Data Protection
- 13.1 All personal information that We may collect (including, but not limited to, your name and contact details) will be collected, used and held in accordance with GDPR and the Data Protection Act 2018 and your rights and Our obligations under that Act.
- 13.2 We may use your personal information to:
- 13.2.1 Reply to any communications you send to Us;
- 13.2.2 Send you important notices, as detailed in Clause 14;
- 13.3 We will not pass on your personal information to any third parties.
14. Communications from Us
- 14.1 If We have your contact details, We may from time to time send you important notices by email. Such notices may relate to matters including, but not limited to, service changes and changes to these Terms and Conditions.
- 14.2 We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt out at any time. Any and all marketing emails sent by Us include an unsubscribe link. If you opt out of receiving emails from Us at any time, it may take up to 5 business days for your new preferences to take effect.
- 14.3 For questions or complaints about communications from Us (including, but not limited to marketing emails), please contact Us at info@mailboxmania.co.uk
or via the contact page.
15. Changes to these Terms and Conditions
- 15.1 We may alter these Terms and Conditions at any time. [If We do so, details of the changes will be highlighted at the top of this page.] Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. You are therefore advised to check this page from time to time.
- 15.2 In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
16. Contacting Us
To contact Us, please use Our System, email Us at info@mailboxmania.co.uk, or using any of the methods provided on Our contact page.
17. Law and Jurisdiction
- 17.1 These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.
- 17.2 If you are a consumer, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
- 17.3 If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.