Delivery Options
Mailbox Mania use a network of nationwide carriers for our standard deliveries which are to UK mainland addresses only. Delivery prices are only £6.95 inc vat for all 2-3 working day UK Mainland deliveries. Any item over £75.00 is delivered FOC. Deliveries to the Highlands, Isles and Northern Ireland on the normal 2-3 working days service at a delivery of £12.50 and Southern Ireland at £17.50 up to 5Kgs. These options will be given at point of purchaseAll orders placed by Midday Monday to Friday will be guaranteed to be delivered within 2-3 working days on all standard carrier deliveries, not Royal Mail parcel service. e.g Orders placed Monday @ 11.00am will be despatched on Monday and delivered at the latest by Wednesday, orders placed on Monday @ 2.00pm will be despatched on Tuesday and delivered by Thursday at the latest.
All items need to be signed for by the customer unless prior alternative delivery arrangements have been made such as requesting the item to be left in a safe place. By doing this both the carrier and Mailbox Mania relinquish all responsibility and the item becomes the property of the customer. If the carrier is unable to deliver as the their is nobody in at the designated delivery address the carrier will leave a card with the carrier depot details requesting the customer directly to contact them in order to rearrange another suitable delivery date. If no contact has been made within 5 working days the item will be returned to Mailbox Mania as a failed delivery and another delivery charge will be applied for any redelivery.
Any item that is received damaged (subject to photographic evidence) will be exchanged. The damaged item will in most circumstances be collected at the same time as the replacement is delivered at no extra charge to the customer. Any item that is returned due to customer error within the first 7 days will be at the customers own cost with a credit being raised less 1 original delivery charge. Any item returned damaged at all will not be eligable for any credit
